This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit the e.p.t.q. website or contact us through online forms.
We aim to process personal information lawfully, fairly, and only for relevant business, communication, support, and compliance purposes.
Information we may collect
The types of information collected may depend on how you use the website and what you choose to provide.
- Contact details such as name, company, email address, phone number, country, and inquiry details.
- Professional or business information relevant to provider, distributor, partnership, or education inquiries.
- Technical information such as browser type, device information, pages visited, approximate region, and log data.
- Cookie and preference information, including language selection and similar website settings.
How we use information
We may use personal information to respond to inquiries, provide requested information, manage business communications, improve website performance, support compliance, and protect website security.
- To process contact form submissions and follow up on inquiries.
- To support distributor, partnership, training, or professional communication requests.
- To improve website content, usability, security, and performance.
- To comply with legal obligations, regulatory requests, and internal recordkeeping needs.
Sharing information
We do not sell personal information. We may share information with affiliated companies, authorized distributors, service providers, professional advisers, or authorities where necessary for legitimate business, operational, legal, or compliance purposes.
Service providers are expected to handle information only as needed to provide services such as hosting, email delivery, analytics, maintenance, or customer support.
International transfers
Because e.p.t.q. operates in an international business environment, information may be processed in countries other than where it was originally collected. Appropriate safeguards should be applied where required by applicable law.
Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
The retention period may vary depending on inquiry type, business relationship, legal obligations, and recordkeeping requirements.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, network, or transmission method is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent, or a copy of certain personal information.
We may need to verify your identity before responding to a privacy request.
Contact
If you have questions about this Privacy Policy or how personal information is handled, please contact us through the Contact Us page on this website.